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Course Outline
Course Introduction and Learning Objectives
- Welcome, course objectives, and agenda
- Linking leadership to company mission and strategic goals
- Participant expectations and initial self-assessment
Foundations of Situational Leadership
- Overview of leadership styles relevant to field teams
- Diagnosing team competence and commitment levels
- Selecting the right leadership approach for the task
Effective Communication on the Jobsite
- Techniques for clear, concise briefings and instructions
- Active listening and verifying understanding
- Communicating technical and safety information under time pressure
Assertive Decision-Making and Problem Solving
- Structured decision-making for field-based issues
- Rapid root-cause thinking and corrective actions
- Balancing speed, safety, and quality in decisions
Motivation, Recognition, and Positive Feedback
- Practical motivators for technical tradespeople
- Delivering constructive feedback and recognition on the spot
- Designing short-term incentives and non-monetary rewards
Performance Management and Productivity Practices
- Setting clear expectations and measurable goals
- Tracking progress, KPIs, and quick performance checks
- Coaching for skills improvement and accountability
Planning, Resource Coordination, and Time Management
- Prioritising tasks and managing daily schedules
- Coordinating materials, tools, and subcontractor work
- Contingency planning for delays and site disruptions
Health, Safety Leadership and Compliance
- Role of leaders in promoting safety-first behaviours
- Conducting effective safety briefings and job hazard analyses
- Handling incidents, reporting, and learning from near misses
Conflict Resolution, Team Cohesion, and Inclusive Practices
- Managing interpersonal conflicts and difficult conversations
- Building collaboration across multi-skill teams
- Encouraging inclusive behaviours and respectful communication
Practical Workshop: Scenario-Based Roleplays
- Facilitated roleplays reflecting common site challenges
- Peer and trainer feedback using coaching frameworks
- Refining approaches and drafting individual action plans
Implementation Planning and Measurement
- Creating a 30-60-90 day leadership action plan
- Selecting simple productivity and safety metrics to monitor
- Preparing handoff to HR or senior management for follow-up
Summary and Next Steps
Requirements
- An understanding of electrical installation work and site operations
- Experience supervising or working within technical teams
- Familiarity with workplace health and safety principles
Audience
- Team leaders and foremen in electrical installation
- Site supervisors and project managers
- HR or training coordinators responsible for field teams
7 Hours
Testimonials (1)
Promoting the interaction between people.