Management and Leadership Training in Zagreb

This instructor-led, live training in Zagreb (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to understand the foundational principles of ICF coaching, including its core competencies and ethical guidelines, while gaining practical experience in applying coaching techniques.

By the end of this training, participants will be able to:

• Understand the ICF Core Competencies and their application in coaching practice.
• Demonstrate active listening, questioning, and goal-setting techniques.
• Facilitate meaningful and transformative coaching conversations.
• Adhere to the ICF Code of Ethics in professional coaching engagements.
• Develop a personalized coaching style aligned with ICF principles.

Leadership is the practice of guiding individuals and teams to achieve organizational goals while fostering trust, collaboration, and resilience. Effective leaders balance decision-making, people management, and communication skills with personal well-being.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level leaders, managers, and professionals who wish to strengthen their leadership competencies and apply them in organizational contexts.

By the end of this training, participants will be able to:

• Build leadership practices based on trust and autonomy.
• Understand people management fundamentals and the labor framework.
• Apply strategic decision-making in complex scenarios.
• Foster collaboration with a leadership perspective.
• Use assertive communication in difficult conversations.
• Practice self-management techniques and support leader well-being.

Format of the Course

• Interactive lecture and discussion.
• Case studies and group activities.
• Practical exercises and role-playing scenarios.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Zagreb (online or onsite) is aimed at organization leaders who wish to learn how to drive change within organizations by implementing effective change leadership strategies.

By the end of this training, participants will be able to:

• Understand the effect of change leadership on individuals, teams, and organizations.
• Apply planning practices to organizational change efforts.
• Effectively drive organizational change through change leadership.

This instructor-led, live training in (online or onsite) is aimed at team leaders and middle managers who want to adopt AI safely and effectively by addressing the human factors that drive success: trust, accountability, decision habits, and psychological safety.

By the end of this training, participants will be able to:

• Define when to use AI and when not to (stop rules).
• Verify AI outputs with practical standards (red flags, second source).
• Set accountability and escalation triggers.
• Build team agreements and a 30-day adoption plan.

This instructor-led, live training in Ottawa but can be delivered, it is aimed at managers and leaders who wish to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.

By the end of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

By the end of this training, participants will be able to:

• Develop a stronger idea on the different approaches towards contemporary delivery of learning.
• Able to link the current delivery to new and fresh approaches in learning delivery.
• Devise an adaptive and proactive curriculum that would maximize digitization and all its benefits.
• Lead the organization in the application of digital transformation towards learning

Format of the Course

• Instructor Led Training through Online Delivery
• Interactive Planning with Outputs
• Digital Icebreakers
• Course Works

TARGET GROUP:

• Anyone in the organization who wants to improve their competencies, (attitude, knowledge, skills) in the area of leadership and management psychology.
• Managers who want to improve their competencies in leadership and management.
• Entrepreneurs

EDUCATIONAL PURPOSE OF THE TRAINING:

Training, in the form of practical work workshops, aimed at training to improve skills in the area of management and leadership. The training will prepare you to manage human capital. Trainees will acquire skills in the areas of: a. management,
leadership and inspiring others to action; b. motivating, building commitment, increase determination and morale; c. evaluating and developing employees; d. delegating tasks and authority; e. organizing and planning work and setting goals; f. enforcing and giving feedback.

OBJECTIVES OF ATTENDING THE TRAINING:

You will learn modern models and tools from the field of leadership and management.
You will raise to a higher level, key interpersonal skills in the areas of leading people and teams and situational management.

BENEFITS OF ATTENDING THE TRAINING:

You will practice the models, tools and techniques you learned, increasing your level of skills that have the greatest impact on leading people and managing a team.

THE TRAINING WILL STRENGTHEN YOUR KNOWLEDGE:
From the area of leadership and management psychology.

THE TRAINING WILL STRENGTHEN SKILLS IN THE AREA OF:

• Selecting models, tools and techniques appropriate to the situational context
• Leading people and managing teams.
• Increasing your influence to change the actions and behaviors of your team.
• The ability to build high commitment and morale in teams.
• The ability to select rational and emotional arguments that increase our influence on the decision-making process of others.
• The ability to diagnose the needs of others.
• The ability to neutralize resistance to change.
• The ability to manage emotions and stress.

TRAINING WILL STRENGTHEN COMPETENCIES:

• Exerting influence, in the process of management and leadership.
• Reading the context of a situation and selecting the right models, tools and techniques of situational leadership.
• Managing yourself and teams in a volatile and unpredictable environment.

This Mentoring training course will help to fill the gap and deliver guidelines that are useful for anyone in a mentoring relationship.

This program for the development of managers in organizations is a structured program of 5 sessions,8 hours each, which aims to develop skills necessary for effective management, adapted to the needs of employees and the organization.

The training has a practical-applied character, using experiential methods for skill development and learning, with participants encouraged to share their experience to help normalize expectations about the role of manager and provide practical solutions for other colleagues.

The "Managing a Distributed Team" training is aimed at individuals at various organizational levels working remotely, especially those working from home. The course aims to equip participants with the skills to build an effective distributed team, define roles, delegate tasks effectively, analyze team dynamics, and harmoniously utilize the potential of the team. In a workshop format, strategies for managing a distributed team are discussed, including focused project management, utilization of IT tools, maintaining interpersonal relationships, motivational techniques, time management, and effective task delegation.

Audience:

• Specialists Looking to Transition to Broader Management or Senior Roles.
• New or Aspiring Managers.
• Established Managers looking to further develop their skills.

Overview:

This instructor-led, live on-site training is aimed at managers who wish to develop their capability to coach and lead their colleagues towards excellence. The course gives new and developing managers the confidence and ability to implement established and well-tried principles of management technique. The course is based on five key pillars of management performance: defining role purpose, emphasising strengths, enabling change, influencing and empowering colleagues. Whilst we do not promote one particular managerial style or pattern, the course is behavioural science led; evidence-based principles are presented in a practical and pragmatic format. The course is highly interactive and engaging requiring candidates to actively participate from the outset.

By the end of this training, participants will be able to:

• Understand how humans are motivated and learn.
• Adapt their existing skills set to maximise their potential.
• Develop and implement an effective management technique.

Format of the Course:

• Highly interactive lecture and discussion.
• Lots of exercises and practice.
• Scenario based presentations, briefings and feedback sessions.

This instructor-led, live training in Zagreb (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level addresses the difficulty of transforming passive or resistant observers into active, supportive partners through systematic analysis and psychological insight.

In complex business environments, the success of a project rarely depends on technical execution alone; it hinges on the support of the people involved. The primary challenge in Stakeholder Management is navigating the "web of influence"—understanding that different parties have competing priorities, varying levels of power, and subjective definitions of success. Without proactive management, projects often face "hidden blockers," sudden shifts in support, or communication breakdowns. 

By the end of this training, participants will be able to:

• Identify stakeholders,
• Analyze their influence and expectations,
• Select appropriate communication strategies,
• Handle conflicts of interest,
• Build long-term relationships.