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Course Outline
Level: Intermediate to Advanced
Style: 80% hands-on / 20% facilitator input
Tools Used: Miro / Jamboard or physical whiteboards, Excel / Lucidchart / your preferred BA tools
1. Role Reset: Business Analysis in Agile & Product Teams
- Explore Business Analysis as an enabler beyond just documenting requirements
- Activity: Team Mapping — identify your position in the product/team lifecycle, your customers/users, and uncover alignment or blockers
- Output: Personalized “Business Analysis Position Map”
2. Data-Driven Decisions with BA Techniques
- Practice interpreting complex, raw user research data
- Hands-on: Formulate problem or opportunity hypothesis statements
- Techniques introduced include Pareto Analysis (80/20 rule), Root Cause Analysis (Fishbone / 5 Whys), Decision Matrix, and Hypothesis Writing
3. Process Optimization Simulation
- Collaborative mini-project to redesign a customer business process inspired by real-world challenges
- Tools applied: SIPOC (Suppliers, Inputs, Process, Outputs, Customers), User Story Mapping
- Teams present “before & after” diagrams for critique and iteration
4. Advanced Elicitation in Complex Environments
- Develop skills in writing user stories and acceptance criteria, mapping complex stakeholders, prioritizing competing needs, and roadmap techniques (Now/Next/Later)
- Roleplay activity: Eliciting detailed user stories from story maps
5. Translating Strategy into Action: OKRs & Beyond
- Scenario-based team sprint focusing on the objective to “innovate faster”
- Teams define Objective, Three Key Results, and Business analysis action plan
- Presentations followed by peer feedback
6. Wrap-up & Templates Toolkit
- Share a comprehensive BA toolkit including templates for stakeholder mapping, story mapping, prioritization, and more
- Collect and discuss top insights and takeaways from participants
Requirements
Prerequisites:
- Basic understanding of business analysis fundamentals and terminology
- Familiarity with user stories and basic stakeholder engagement
- Comfortable using digital collaboration tools like Miro, Jamboard, Excel, or similar
- Analytical mindset with an interest in improving problem-solving and decision-making skills
Audience:
- Business Analysts
- Product Owners/Managers
- User Researchers
7 Hours
Testimonials (1)
trainer's knowledge and ease to discuss - awesome flow
