Course Outline
Introductions, Experience Sharing & Current Delivery Challenges
- Introductions and course overview
- Experience sharing and retrospectives
- Current project and delivery challenges
- The changing nature of government delivery
Digital Government & Public Service Transformation
- Government in the 21st Century
- Digital First—but not Digital Only
- Public value versus commercial value
- Characteristics of successful digital government
- The role of digital services in improving citizen outcomes
Agile Mindset, Principles & Lean Thinking
- Agile values and principles
- Continuous learning and improvement
- Responding to change
- "Being Agile" versus "Doing Agile"
- Building an agile culture
Understanding Complexity & Choosing the Right Delivery Approach
- Understanding complexity and uncertainty
- Waterfall project delivery
- Agile delivery
- Flow-based delivery
- Hybrid approaches
- The Cynefin Framework
- Selecting the appropriate delivery model
Delivering Value Through Products
- Projects versus products
- Outcomes versus outputs
- Value streams
- Product thinking
- Minimum Viable Product (MVP)
- Incremental and iterative delivery
- Continuous value delivery
Agile Teams, Roles & Leadership
- Cross-functional teams
- Product Ownership
- Delivery Managers
- Scrum Master responsibilities
- Servant leadership
- Psychological safety
- Collaboration and empowerment
Scrum Framework
- Scrum principles
- Scrum roles
- Scrum artefacts
- Sprint Planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
- Applying Scrum in government environments
- Scrum simulation
Lean Kanban & Flow-Based Delivery
- Kanban principles
- Kanban activity
- Limiting Work in Progress (WIP)
- Continuous delivery
- Cycle time
- Lead time
- Throughput
- Identifying and removing bottlenecks
Scaling Agile Across Government
- Coordinating multiple delivery teams
- Managing dependencies
- Portfolio alignment
- Agile governance
- Communities of Practice
- Overview of popular scaling frameworks
User-Centred Design & Requirements
- Understanding user needs
- Discovery, Alpha, Beta and Live phases
- User research simulation
- Story mapping
- User stories
- Acceptance criteria
- Definition of Ready
- Definition of Done
Planning, Prioritisation & Estimation
- Product Backlogs
- Prioritisation techniques
- Planning Poker
- Relative estimation
- Velocity
- Forecasting
- Roadmapping
Measuring Delivery Success
- Agile metrics
- Burn-down charts
- Burn-up charts
- Cumulative Flow Diagrams
- Measuring outcomes and public value
Governance in Agile Government
- Governance versus bureaucracy
- Assurance and accountability
- Risk management
- Financial governance
Government Digital Service (GDS) Standards
- Government Digital Strategy
- Government Digital Service (GDS)
- Digital Service Standard
- Service Manual
- Service Assessments
Building an Agile Project Management culture
- Assessing organisational maturity
- Identifying quick wins
- Long-term transformation planning
- Leadership actions
- Team capability development
- Governance improvements
- Defining success measures
Requirements
This course is for aspiring, and current, Project Managers in the public sector, looking to understand agile project management.
Testimonials (3)
The training was very interactive which makes the learning experience better. I liked being able to practice the agile scenarios on the whiteboard in groups. I also liked how Craig mixed the groups up so you weren't always doing exercises with the same people.
Tracy
Course - Agile Project Management in the Public Sector
Scrum Refresher
Tyson Fazackerley
Course - Agile Project Management in the Public Sector
See above. I also found the activities really, really helpful to illustrate the theories and cement the concepts in my mind. Another thing that I really valued was the space he gave us to share our experiences with one another, to give real life examples to discuss and reinforce the learning he shared with us.
